Privacy Commitment

At Swooodfloor, we prioritize protecting your privacy during website visits and electronic communications. This Privacy Policy—alongside our Terms of Use—details how we handle personal data you provide or that we collect through this site. We periodically update this Policy; please review it regularly for changes. Information Collection

We collect and process usage details such as traffic data, location information, accessed resources, weblogs, and communication data from your website visits. We also process information you share when contacting us for any reason.

Use of Cookies

Our site uses cookies (small text files stored on your device) to enhance user experience. These retain preferences, support shopping cart functions, and provide anonymized tracking data to third-party tools like Google Analytics. While cookies generally improve browsing, you may disable them via your browser settings. Note that blocking cookies may limit access to certain website features. Cookies are automatically downloaded to your hard drive to help us improve site performance and services.

How We Use Your Information

Collected data primarily enables service delivery. We may also provide requested product/service details or notify you of similar offerings with your consent. Additionally, we use information to fulfill contractual commitments and alert you to website changes affecting our service. Existing customers may receive information about goods/services similar to prior purchases. With your consent, we or selected third parties may contact you about unrelated offerings via approved methods. New customers will only be contacted with explicit consent. You may withhold consent when submitting data.

Data Storage & Security

Your data is stored on secure servers, with transaction details encrypted for safety. While we implement reasonable security measures, internet-based data transmission carries inherent risks. Passwords for site access must be kept confidential.

Information Disclosure

We may disclose personal data to subsidiaries or holding companies within our corporate group. Disclosure also occurs during business/asset sales to third parties, when legally required, or to combat fraud/credit risks. We never share identifiable individual data with advertisers—only aggregate statistical visitor information.

Third-Party Links & Data Sharing

Our site may link to third-party websites with independent privacy policies. We bear no responsibility for these external policies. Customer information is never shared without consent, except when legally compelled by government authorities, or to process transactions/deliver services via business partners. Marketing Communications

You control communications from us or our partners with the option to opt out anytime. Information is sent only to designated email addresses using strictly permission-based email marketing. No unsolicited emails, ads, or offers will be sent, and we never sell, rent, or loan customer data. All emails include unsubscribe options, processed promptly to halt further communications.

Transaction Security

Industry-standard Secure Socket Layer (SSL) technology protects all application systems and networks. Customer sessions—including authentication, passwords, and billing data—are encrypted to ensure privacy and security from external systems and other users.

Credit Card Payments

For credit/charge card payments, data is securely transmitted to our payment partners using SSL technology—the financial industry’s leading standard.

Policy Updates

We reserve the right to modify this policy, our processes, or systems without prior notice. Updates will be reflected in the current version available on our site.

Our Commitment

Maintaining your privacy is paramount. It strengthens our relationship, builds goodwill, and fosters trust.